Home | Secure Login | Site Map | Contact Us | Tell a Friend
akron brass
Home > Customer Support

Akron® maintains a full time repair staff capable of repairing Akron products.

Please note:

  • Products returned for repair do not need prior authorization.
  • Plainly mark the outside carton "Customer Repair".
  • Please be sure to include your full return address, a contact person and daytime phone number.
  • Provide written instructions inside the carton with a complete description of service required.
  • Items will be repaired and returned to you as quickly as possible.
  • Estimates are provided upon request.
  • We reserve the right to refuse products that are beyond repair and should be replaced.

Simply send those items to us at:

Akron Brass Company
Wooster, OH 44691
Attn: Customer Repair
 
Akron Brass Washington
501 N. Cummings Lane
Washington, IL 61571
Attn: Customer Repair
(Note: Akron Brass Washington facility is correct location for returning
Akron Brass Scene Lights, Telescopic Poles, Tripods, Junction Boxes,
Generators, Reels, Test Kits and Hand Tools)